Terms & Conditions

Effective Date: 1st October 2025

These Terms and Conditions ("Terms") govern your use of the Psychē by Danielle website ("Website") operated by Danielle Prentice ("we,""us," or "our"). Psychē by Danielle exists to offer transformative guidance and resources within an elevated, discreet, and safe environment. These Terms outline the foundations that protect both your experience and the integrity of our practice. By accessing or using this Website, you agree to be bound by these Terms.

1. About This Website

This Website serves as an informational platform and marketing tool for Psychē by Danielle's services. The Website may also provide access to our membership platform, where registered members can explore wellness resources and community offerings.

 

Please note: The Website itself does not provide therapeutic or coaching services. All professional services are delivered separately under individual client agreements.

2. Nature of Services

The services advertised on this Website involve coaching, intuitive guidance, and therapeutically informed practice, alongside holistic modalities. These services:

  • Are provided by a practitioner who draws upon knowledge and experience in psychology, therapeutic training, and holistic practices.
  • Do not constitute medical, psychiatric, or emergency care.
  • Are not a substitute for treatment by licensed healthcare professionals.
  • Require separate client agreements for delivery.

3. Use of the Website

You agree to use this Website only for lawful purposes. You must not:

  • Violate applicable laws or regulations.
  • Attempt to gain unauthorised access to any part of the Website or membership areas.
  • Interfere with or disrupt the Website’s operation.
  • Copy, reproduce, or distribute Website content without permission.

If you create a member account, you are responsible for safeguarding your login details and for all activity that takes place under your account.

4. Members Platform

Access and Content
Our members platform provides access to wellness resources including, but not limited to, guided meditations, sound healing tracks, tapping sessions, journal prompts, and affirmations. These resources are:

  • General wellness tools for personal use at your own discretion.
  • Educational content informed by psychological principles.
  • Not personalised therapeutic interventions or medical advice.

Membership Terms

  • Access is granted upon successful payment and account creation.
  • Payments are processed through Stripe.
  • Subscriptions renew automatically unless cancelled.
  • Due to the nature of digital content, all payments are final.
  • Membership access may be terminated for violation of community guidelines or these Terms.

Community Guidelines
The membership space and community features (including Telegram groups) are underpinned by safety, respect, and integrity. We reserve the right to remove members who engage in:

  • Abusive, harassing, or disruptive behaviour.
  • Sharing of personal information without consent.
  • Attempts to provide peer counselling or therapeutic advice.
  • Commercial solicitation or spam.

5. Payment Terms

  • All payments are processed securely through Stripe.
  • Membership subscriptions will auto-renew unless cancelled.
  • Bookings require payment in advance.
  • All fees are in GBP and inclusive of applicable taxes.

 

Refunds and Cancellations

  • Due to the nature of digital content and bespoke services, all payments are final. Please consider your investment with care.
  • Membership cancellations must be made through your account settings.
  • Cancelled memberships remain active until the end of the current billing period.

6. Intellectual Property

All content on this Website and within the membership platform—including text, imagery, designs, videos, audio files, and software—is owned by Psychē by Danielle and protected by UK and international copyright laws.

Limited License
Members are granted a personal, non-transferable license to access and use membership content for private, non-commercial purposes only. You may not:

  • Redistribute, copy, or reproduce any content.
  • Use content for commercial purposes.
  • Share login credentials or content with non-members.

 

Session Materials
Any materials shared during paid services (such as audio files, videos, worksheets,or other resources) remain the intellectual property of Psychē by Danielle and are provided for your personal use only.

7. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy and UK data protection laws (UK GDPR and the Data Protection Act 2018). By using this Website, you consent to our data collection and processing practices as outlined in our Privacy Policy.

8. Health and Safety Disclaimers

No Therapeutic Relationship
Browsing this Website or accessing membership content does not create a therapeutic relationship. Professional coaching relationships begin only  upon signing separate client agreements.

 

Crisis Situations
Membership content is provided for education and wellbeing purposes, not as medical or therapeutic intervention. In crisis or emergency situations, please contact:

  • Emergency services: 999
  • Samaritans: 116 123
  • Your GP or local mental health crisis team

 

Wellness Resources Disclaimer
Membership content is provided for general wellness and educational purposes.While informed by psychological knowledge and therapeutic principles, these resources are not therapeutic interventions. Users engage with content at their own discretion and risk.

9. Limitation of Liability

To the fullest extent permitted by UK law:

  • We provide this Website “as is” without warranties of any kind.
  • We are not liable for any indirect, consequential, or incidental damages.
  • We are not responsible for technical failures, interruptions, or data loss.
  • We are not liable for how you choose to use or interpret Website content.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or other matters where liability cannot legally be excluded.

10. Third-Party Services

We integrate with trusted third-party providers including Stripe (payments), Memberstack (membership management), and Telegram (community access). Their terms of service apply, and we are not responsible for their availability or practices.

11. Availability

We strive to ensure continuous access but cannot guarantee that the Website or membership platform will be uninterrupted.Temporary suspension may occur for maintenance or updates.

12. Termination

We reserve the right to terminate orrestrict your access to the Website and membership platform at our sole discretion if:

  • You breach these Terms or community guidelines.
  • Payments are not maintained.
  • Your conduct compromises the safety, respect, or integrity of the community.

13. Amendments

We may update these Terms periodically. Continued use of the Website after changes constitutes acceptance of revised Terms. Significant changes will be communicated through the Website or email.

14. Geographic Limitations

This Website and its services are operated from the United Kingdom. We make no representation that content is appropriate or available in other jurisdictions, and users outside the UK engage at their own discretion.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full effect.

17. Contact Information

For questions about these Terms, please contact:

Psychē by Danielle
📧support@psychebydanielle.com
🌐 www.psychebydanielle.com

Last updated: 1st October 2025