Terms & Conditions

Effective Date: 1st October 2025

These Terms and Conditions ("Terms") govern your use of the Psychē by Danielle website ("Website") operated by Danielle Prentice ("we,""us," or "our"). Psychē by Danielle exists to offer transformative guidance and resources within an elevated, discreet, and safe environment. These Terms outline the foundations that protect both your experience and the integrity of our practice. By accessing or using this Website, you agree to be bound by these Terms.

1. About This Website

This Website serves as an informational platform and marketing tool for Psychē by Danielle's services. It also provides access to paid digital offerings, including The Psychē Collective, our private Telegram-based community.

 

Please note: The Website itself does not provide therapeutic or coaching services. All professional services are delivered separately under individual client agreements.

2. Nature of Services

The services advertised on this Website involve coaching, intuitive guidance, and therapeutically informed practice, alongside holistic modalities. These services:

  • Are provided by a practitioner who draws upon knowledge and experience in psychology, therapeutic training, and holistic practices.
  • Do not constitute medical, psychiatric, or emergency care.
  • Are not a substitute for treatment by licensed healthcare professionals.
  • Require separate client agreements for delivery.

3. Use of the Website

You agree to use this Website only for lawful purposes. You must not:

  • Violate applicable laws or regulations.
  • Attempt to gain unauthorised access to restricted areas.
  • Interfere with or disrupt the Website’s operation.
  • Copy, reproduce, or distribute Website content without permission.

If you create a member account, you are responsible for safeguarding your login details and for all activity that takes place under your account.

4. The Psychē Collective (Paid Telegram Community)

Access and Structure


The Psychē Collective is a private, paid community hosted on Telegram. Access is granted via LaunchPass, which acts as the intermediary between this Website, Stripe (payment processing), and Telegram (community hosting).

The Collective may include:

  • Written reflections, prompts, and teachings
  • Audio content such as guided practices or contemplations
  • Group discussions and community dialogue
  • Occasional live or pre-recorded experiences

All content is intended for general wellbeing, reflection, and personal development, not therapy or medical treatment.

Community Participation

By joining The Psychē Collective, you agree to participate in a way that upholds safety, respect, and integrity. You may not:

  • Engage in abusive, harassing, or disruptive behaviour
  • Share personal information of others without explicit consent
  • Offer peer counselling, therapeutic advice, or crisis support
  • Use the space for unsolicited promotion, sales, or spam

We reserve the right to remove members whose behaviour compromises the integrity or safety of the community.

5. Payments, subscriptions & Cancellations

Payment Processing

  • Payments for The Psychē Collective are processed securely through Stripe
  • Access and subscription management are handled via LaunchPass
  • Subscriptions renew automatically unless cancelled
  • All bookings must be paid for in advance
  • All fees are charged in GBP and include applicable taxes

Refunds and Cancellations

  • Due to the nature of digital content and community access, all payments are final
  • Membership cancellations must be made through LaunchPass or your Stripe account
  • Cancelled subscriptions remain active until the end of the current billing period

6. Intellectual Property

All content shared on this Website and within The Psychē Collective—including text, audio, images, teachings, prompts, and recordings—remains the intellectual property of Psychē by Danielle.

You are granted a personal, non-transferable licence for private, non-commercial use only. You may not:

  • Reproduce, distribute, or share content outside the community
  • Record or redistribute live or audio content
  • Share access links, recordings, login details, or materials with non-members

Session Materials
Any materials shared during paid services (such as audio files, videos, worksheets,or other resources) remain the intellectual property of Psychē by Danielle and are provided for your personal use only.

7. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy and UK data protection laws (UK GDPR and the Data Protection Act 2018). By using this Website, you consent to our data collection and processing practices as outlined in our Privacy Policy.

Payment and access data may be processed by trusted third-party providers including Stripe, LaunchPass, and Telegram, each operating under their own privacy policies.

8. Health and Safety Disclaimers

No Therapeutic Relationship
Participation in The Psychē Collective or use of Website content does not create a therapeutic relationship. Professional coaching or therapeutic relationships are established only through separate signed agreements.

 

Crisis Situations
Membership content is provided for education and wellbeing purposes, not as medical or therapeutic intervention. In crisis or emergency situations, please contact:

  • Emergency services: 999
  • Samaritans: 116 123
  • Your GP or local mental health crisis team

 

Wellness Resources Disclaimer
Membership content is provided for general wellness and educational purposes.While informed by psychological knowledge and therapeutic principles, these resources are not therapeutic interventions. Users engage with content at their own discretion and risk.

9. Limitation of Liability

To the fullest extent permitted by UK law:

  • The Website and community are provided “as is”
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for technical interruptions, platform outages, or data loss
  • We are not liable for how content is interpreted or applied

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or matters that cannot legally be excluded.

10. Third-Party Services

This ecosystem integrates with third-party services including:

  • Stripe (payments)
  • LaunchPass (membership access and subscription management)
  • Telegram (community hosting)

We are not responsible for the availability, functionality, or policies of these platforms, which operate under their own terms of service.

11. Availability

We do not guarantee uninterrupted access to the Website or The Psychē Collective. Access may be paused or modified for maintenance, updates, or operational reasons.

12. Termination

We reserve the right to terminate or restrict your access to the Website or The Psychē Collective at our sole discretion if:

  • You breach these Terms or community guideline
  • Payments are not maintained.
  • Your conduct compromises the safety, respect, or integrity of the community.

13. Amendments

We may update these Terms periodically. Continued use of the Website after changes constitutes acceptance of revised Terms. Significant changes will be communicated through the Website or email.

14. Geographic Limitations

This Website and its services are operated from the United Kingdom. We make no representation that content is appropriate or available in other jurisdictions, and users outside the UK engage at their own discretion.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full effect.

17. Contact Information

For questions about these Terms, please contact:

Psychē by Danielle
📧 info@psychebydanielle.com
🌐 www.psychebydanielle.com

Last updated: 1st October 2025